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How it works:
With
your permission, a small program
downloads to your computer. It's the interface
through which we communicate with your computer
and conduct remote support. The program automatically
removes itself from your computer when we are finished
helping you and we can't connect again until the next
time you call us for help.
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>>>
Option 1
<<<
Call 240-215-3623 then:
Click
here and enter 6 digit code when
instructed by technician |
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>>>
Option 2
<<<
Call 240-215-3623 then:
Click
here to download program when
instructed by technician |
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The remote control chat window provides
you with:
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Interactive Chat and detailed Session
History
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Prompts to permit or deny technician
access to all functions
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File Transfer to the technician
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Ability to stop Remote Control or
disconnect at any time
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Security:
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Customers must permit a technician to
use each LogMeIn Rescue function (Remote
Control, Desktop View, File Transfer,
System Information, and Reboot &
Reconnect)
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Customers can choose to terminate the
session at any time
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All traces of the Customer Applet
disappear from the remote PC when the
session is finished
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Employs end-to-end, 256-bit SSL
encryption – the same security levels
used and trusted by major banking
institutions.
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System Requirements:
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Windows Vista, XP & Server 2003 (all
including 64-bit); Windows 98, ME & 2000
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Apple Macintosh OS X 10.4 (Tiger) and
10.5 (Leopard)
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Mobile Devices: Windows Mobile versions
5.0 and 6.0; Symbian S60 3rd Edition;
PocketPC
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Broadband connectivity to the Internet
(i.e., T1, cable modem, ISDN, or DSL)
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Remote Support Software
Provided By:
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